An OMS that is more than an OMS.
Endlessly customizable with queues, tags, and rules.
Never miss an issue with your orders again.
Featuring:
Beautiful Order Status Pages
+ Self Service Returns & Exchanges.
Automate status emails to branded tracking pages
Let customers initiate returns
Offer pre-paid return labels
Offer automated exchanges
Customize business rules and workflows
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Take your ecommerce
to the NEXT LEVEL.
to the NEXT LEVEL.
Orderwave provides more than an Order Management System, we're your ultimate ecommerce middleware. We're the essential, modern element to your technology stack that unifies storefronts, marketplaces, fulfillment, 3PLs, and customer care.
Marketplaces
Shopping Carts
Call Centers
Warehouses
Find anything, track any status. See every change.
Send data anywhere. Web-services, FTP, you name it.
Track
Find anything, track any status. See every change.
Integrate
Send data anywhere. Web-services, FTP, you name it.
Know
Instant insights, even on complex orders.
Build
Build your own custom workflows to handle unique cases, key customers, etc.
Instant insights, even on complex orders.
Build your own custom workflows to handle unique cases, key customers, etc.
Instant insights, even on complex orders.
Build your own custom workflows to handle unique cases, key customers, etc.
Customize
Your rules, your business logic.
Apply
Rules apply to anything in the app.
Work
Work your business with custom flows.
Craft
Craft experiences that matter to your customers.
New Order
Order is high-value?
Tag: Key Account Order
Order is blocked?
Queue: Customer Service Follow-up
Order is activated?
Send Follow-up Email
Automate
Automation is the heart of Orderwave. Automate rules, automate exports, automate imports, automate core application processes. Control the automation schedule on your terms.
API
Orderwave is an API-first application. Everything is exposed as an API, letting you push and pull data to your internal systems, or with your partners. Tightly control permissions to data so that you have peace of mind that you're not leaking privacy data or high-value business data.