Orderwave is a web-based hosted application that automates and streamlines operations for e-Commerce, catalog, and direct marketing sales channels.
Web-based and Hosted
Forget about installation, license keys, software compatibility, hardware requirements, or any other worries related to traditional software. We just work, on any computer, at any time.
It’s all about the cloud. Get all of your operations in one centralized place. We like to refer to it as enterprise order management. You’ve got to see it for yourself.
USA Made & Maintained
Developed by our team of talented professionals in Southern California, Orderwave seeks to offer clients a feature-rich tool for operational success. We’ll help you navigate the complexity of managing the business of order-taking.
Automation: The Key to Efficiency & Accuracy
When in doubt, automate. The best business processes are automated with detailed and intuitive reporting, allowing decision-makers to monitor and evaluate trends.
Wish you could use Orderwave for its CRM, shopping cart, or for robust fulfillment system only? Guess what, you can! We understand that your business is unique, so we make sure Orderwave is flexible.
Your customer places an order through any sales channel...
Orderwave is there. Orderwave can receive orders from any sales portal, partner, or software and implement it directly into the workflow. Orderwave can even facilitate the order through the Orderwave shopping cart.
Your customer's order needs to be charged...
Orderwave is there. Orderwave is pre-integrated with all of the major payment gateways and can capture those payments with astonishing detail. A payment is the result of a complex matrix of items, shipping costs, taxes, non-physical goods and more. With this level of detail, your financial reporting comes alive.
Inventory needs to be allocated, deducted, and accounted for...
Orderwave is there. Orderwave automates inventory transactions across multiple warehouse locations, prepares detailed packing instructions, and generates location-coded picking lists for your warehouse personnel.
You need reports...
Orderwave is there. Orderwave has a suite of built-in reports on any aspect of the software. Generate them through custom parameters and save them to Microsoft Excel. It’s your data after all.
You need more inventory...
Orderwave is there. Let Orderwave alert you of minimum level inventory and create a purchase orders for your vendors. Orderwave will track the PO through receipt and report on any damaged or short-shipped receivables.
Your customer has a problem...
Orderwave is there. Our integrated suite of customer service tools lets you implement custom call scripts, log call details, rep info and more. Outsource your customer service to our experienced reps, use your own staff or let us handle the calls through our automated call system. We keep the customer happy.